OVERVIEW

The company is seeking an experienced and commercially minded Chief Operating Officer to lead the overall operations of its three-wheeler business. The role will focus on business performance, operational efficiency, sales growth, distribution, customer experience, and the development of sustainable business operations within the three-wheeler and mobility sector.

KEY RESPONSIBILITIES

• Lead the overall operations and business performance of the three-wheeler business.
• Develop and implement operational strategies aligned with the company's growth objectives.
• Oversee sales, distribution, supply chain, after-sales service, and customer experience functions.
• Drive revenue growth, profitability, operational efficiency, and market expansion.
• Develop and manage annual budgets, business plans, forecasts, and operational KPIs.
• Establish and strengthen dealer networks, distribution channels, and strategic partnerships.
• Monitor market trends, competitor activities, customer requirements, and industry developments.
• Ensure effective coordination between sales, service, procurement, finance, and other business functions.
• Identify operational challenges and implement process improvements to enhance productivity and cost efficiency.
• Build, lead, and develop high-performing teams across the business.
• Maintain strong relationships with suppliers, dealers, business partners, and key stakeholders.
• Report business performance, operational risks, and strategic recommendations to the Board or senior management.

PRE-REQUISITES

• A bachelor's degree in Business Management, Engineering, Operations Management, or a related field.
• An MBA or postgraduate qualification in Business Administration, Strategic Management, or Operations Management is highly preferred.
• Significant experience in senior business leadership, operations management, or general management.
• Experience in the automotive, three-wheeler, electric mobility, automobile distribution, or transportation sector is highly preferred.
• Proven ability to manage multiple business functions and drive commercial performance.
• Strong knowledge of sales operations, distribution networks, supply chain, and after-sales service.
• Demonstrated experience in budgeting, financial management, strategic planning, and business development.
• Excellent leadership, decision-making, negotiation, and stakeholder management skills.
• Strong commercial orientation and ability to lead business growth in a competitive market.